The issue I am having after the most recent update is identical to the issue that was previously resolved for a short period of time before returning now. Please Ubi look into this glitch and fix it as it’s ruining the game for me and the other people who are experiencing it.
It was fixed for a brief amount of time but ever since the Halloween update got released recently it has been happening to me again and ruins my experience playing the game. This audio glitch followed by the game crashing has recently started happening to me again after the Halloween update was released on Xbox One and needs to be fixed again and permanently this time. Please Ubi fix this issue as it’s making the game unplayable for myself and other players. This is ruining my experience playing ranked on Siege and has given me abandon sanctions and lost MMR that I didn’t deserve. After the update a week or so after the new season launch at random points throughout a game (this doesn’t happen every game) the game audio cuts out but still allows you to run around and place gadgets etc but about 20 seconds later the game completely freezes and forces you to reset. I have tried the advised troubleshooting method and have had no resolve to the problem I am facing. So far this seems to be mainly affecting our console players, if you can help us gather these reports in the same place, we may be able to fix these latest audio issues sooner then previous audio issues we have encountered in the past I’ve included posts I’ve made in previous forums about this issue for Ubisoft to look over: Any video clips you can post or link us to of the exact same issue you experience will be very helpful
What console are you playing on and what headphones/spoundbar/tv speakers do you use? What game mode has this affected you on? (Please try all game modes to be sure)
What was the exact time and date this last happened to you and timezone? (Very important to be as precise as possible please) What audio issue have you experienced? (Intermittent completely missing audio, displaced audio - as in hearing sound effects from far away you should not be able to hear, missing audio channels - as in no gunfire sounds or missing footsteps, another audio issue entirely?) To differentiate what audio issues each player is having could you please let us know the following. As some of you may be aware we have been receiving increasing reports of audio issues since the last update.
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